24×7 Vodafone Idea Customer Care

Vodafone Idea is one of the leading telecom service providers in India, formed as a result of the merger between Vodafone India and Idea Cellular. The customer care service of Vodafone Idea is designed to assist customers with their queries, complaints, and service-related issues.

To contact Vodafone Idea customer care, you can use the following methods:

  1. Toll-Free Customer Care Number: You can dial 198 (toll-free) from your Vodafone Idea mobile number to reach the customer care helpline. This number can be used for general inquiries, complaints, service activation/deactivation, and other related matters.
  2. Customer Care Number: If you are calling from a non-Vodafone Idea number or from outside the Vodafone Idea network, you can dial +91 9820098200 to reach the customer care helpline.
  3. Email: You can also send an email to vodafonecare.mum@vodafoneidea.com to get in touch with the customer care team. Make sure to provide detailed information about your query or complaint in the email.
  4. Live Chat: Vodafone Idea provides live chat support on their official website. You can visit the Vodafone Idea website and look for the live chat option to chat with a customer care representative in real-time.
  5. Mobile App: Vodafone Idea has a mobile app called “My Vodafone Idea” that allows customers to manage their accounts, make payments, and access customer care support. The app provides options to chat with customer care representatives or raise a complaint.

Vodafone Idea Customer Care Office Address:

Vodafone Idea Limited (formerly Idea Cellular Limited),

An Aditya Birla Group & Vodafone partnership,

Birla Centurion, 10th Floor, Plot No. 794, B Wing, Pandurang Budhkar Marg,

Worli, Mumbai – 400 030 India

registered address

Vodafone Idea Limited (formerly Idea Cellular Limited),

An Aditya Birla Group & Vodafone partnership,
Suman Tower, Plot No. 18, Sector no. 11,  Gandhinagar – 382011

India, CIN L32100GJ1996PLC030976.

Contact Number : +91-79 6671 4000, FAX : +91-79 2323 2251

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Vodafone Idea Customer Care NumberVodafone Idea Customer Care


Clusters
Circles		Enquiries and RequestsComplaints
Short CodeLong CodeShort CodeLong Code
RADDelhi19998910123451988744000198
RADRajasthan19998870123451989887010198
PUHPunjab19998140123451989781500198
PUHHaryana19998120123451988684000198
PUHHimachal Pradesh19998820123451989882900198
PUHJammu & Kashmir19990860123451989086046198
TUPUP (E)19998890123451988576000198
TUPUP (W)19998370123451988941000198
ESTKolkata19990880123451989088100198
ESTRest of Bengal19990930123451989093100198
ESTAssam19990850123451989085000198
ESTNESA19990890123451989089000198
ESTOrissa19990900123451989090000198
ESTBihar19997080123451989708000198
KAPAndhra Pradesh19998480123451989848009198
KAPKarnataka19998440123451989844000198
KTNTamil Nadu19990920123451989092000198
KTNKerala19998470123451989947000198
MPCMadhya Pradesh19998260123451989826000198
MUMMumbai19997020123451989702000198
GUJGujarat19998240123451989824000198
MAHMaharashtra & Goa19998220123451989822000198

Circle Office AddressVodafone Idea Customer Care

Circle NameCircle Office Address
Delhi2nd Floor, A-19 MCIE Mathura Road New Delhi-110076
GujaratBuilding -A-Corporate Road-Off-S.G.Highway,Prahladnagar-Ahmedabad, 380015
UP (E)Shalimar Titanium, Plot NoTC/G-1/1, Vibhuti Khand, Gomti Nagar, Lucknow 226010
Andhra Pradesh2nd Floor, Varuntower II, Begumpet, Hyderabad – 500016, Telangana, India
AssamVodafone Idea Limited RED DEN, NH – 37 Katahbari, Gorchuk, Guwahati, Assam-781035
BIHARSai Corporate Park, Opp.- SSB Office, Rukanpura, Baily Road, Patna- 800014
HaryanaVodafone Idea Limited, Plot No.173 sector 3 HS11DC Industrial Area, Karnala Haryana 132001
Himachal PradeshKeonthal Complex, Khalini, Shimla – 171002
Jammu and Kashmir3rd Floor Sunny Square, Gangyal,Jammu
KarnatakaMaruthi Infotec Center, Ground Floor, ‘B’ Block, 11/1, 12/1 Koramangala Intermediate Ring Road  Bangalore  -560071     
Kerala4th Floor, KTDFC Building, Trans Towers, Near Kalabhavan Theatre, Vazhuthacaud, Trivandrum, pin-695014 
KolkataPS Srijan Tech Park, DN 52, Salt Lake Sector V, Kolkata- 700091
Madhya Pradesh139-140, Electronic Complex, Pardeshipura, Indore, MP , 452010
Maharashtra and GoaVodafone Idea Limited CTS 11/1B, 1st Floor, Sharda Centre, Off. Karve Road, Erandwane, Pune – 411004
NESARed Den, Katahbari, NH37, Gorchuk, Guwahati 781035, Assam
MumbaiSkyline Ikon, 1-2 Floor, Andheri-Kurla Road, Marol Naka, Andheri (East), Mumbai-400 059
OrissaUnit41, E 52, Infocity, Chandrasekharpur,Chandaka Industrial Estate, Bhubaneswar751024, Odisha
PunjabC-105, , Industrial Area Ph-VII. Mohali- 160055
Rajasthan1st Floor, Gaurav Tower, Malviya Nagar Jaipur-302017
Rest of BengalVodafone Idea Limited, Srijan Tech Park, 7th floor,
DN -52, Sector- V, Salt Lake City, Kolkata 700091
Tamil NaduPSA Fort, Plot No A1, A2 & B, Nehru Nagar, 1st Main road, off. Mahabalipuram Road, Perungudi ,Chennai -600096
UP (W)1st Floor, A-19 MCIE Mathura Road New Delhi-110076

Vodafone Idea Customer Care Helpline Details

Vi Helpline Number DetailsVi Contact Number      
Customer Helpline (Short Code)(from your Vi Mobile Number)199
Customer Helpline (Long Code)xxxxx12345
Complaint Helpline(from your Vi Mobile Number)198
Complaint Helpline (Long Code)xxxxxxx198
VAS Deactivation155223
Do Not Disturb1909
Data Activation/ Deactivation1925
Televerification 59059
Mobile Number Portability Helpline18001234567
COCP/Enterprise55666
Mobile Number Portability (MNP) Helpline18001234567

Email:

You can also send an email to vodafonecare.mum@vodafoneidea.com

Website:

Official Website-myvi.in

FAQ

How do I talk to Vi customer care?

You can call customer care on 199.

How do I register a complaint with Vodafone?

What are the customer care numbers of VI (Vodafone Idea) to register a complaint? A. VI (Vodafone Idea) has provided these VI Care numbers 199, 198 (Mobile), and 18001234567 (MNP) where customers can call to register their issues to the concerned customer care executive

What to do if Vodafone is not working?

Turn your device off and on again. Check the network coverage in your area. Check for any scheduled network maintenance or outages in your area.

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