Axis Bank Customer Care 24×7

Axis Bank is one of the leading private sector banks in India, providing a wide range of financial products and services to its customers. Axis Bank has a dedicated customer care department to address customer queries, and concerns, and provide assistance with various banking-related matters.

Axis Bank Customer Care can be contacted through multiple channels, including:

1. Customer Care Toll-Free Numbers: Axis Bank has toll-free numbers that customers can call to seek assistance. The toll-free numbers vary depending on the location and the type of service required. These numbers are typically available 24/7 for customer support.
2. Email Support: Customers can also reach out to Axis Bank’s customer care team by sending an email to the designated customer support email address. The bank typically provides an email address or a contact form on its official website for this purpose.
3. Chat Support: Axis Bank may offer online chat support on its official website or mobile banking app. This allows customers to chat with a customer care representative in real time and get their queries resolved.
4. Social Media: Axis Bank maintains a presence on various social media platforms like Twitter, Facebook, and LinkedIn. Customers can reach out to the bank’s official social media accounts and seek assistance through direct messages or public posts.

Axis Bank Customer Care 24×7 Toll-Free Number

In case you need any information regarding Axis Bank’s products and services, the status of cheque issued or deposited, interest rates, ATM, internet banking, mobile banking or blocking lost/stolen ATM/credit card, then you can contact their 24/7 customer care centre at the following numbers: 1860-419-5555 1860-500-5555 Axis Bank provides customer service regarding agricultural and rural enquiries as well. It has set up a special customer service team to cater to this sector. One can call the Axis Bank Agri and Rural customer service team at: 1800-419-5577

NRI customers of Axis Bank can contact customer care by dialling the following numbers to get answers to their queries and speedy resolution of their issues:

Country	Axis Bank NRI Phone Banking Number
USA	1855 205 5577
Saudi Arabia	800 850 0000
UK	0808 178 5040
UAE	8000 3570 3218
Singapore	800 1206 355
Qatar	00 800 100 348
Canada	1855 436 0726
Bahrain	800 11 300
Australia	1800 153 861
Non-Toll-Free	+91 40 67174100

Axis Bank Customer Care for Debit Card

One can contact the following number to report a lost Axis Bank debit card: 022-6798-7700

Axis Bank Customer Care for Credit Card

Customers of Axis Bank can contact the Axis Bank credit card customer care number to get instant services related to their credit cards such as credit card hotlisting, limit change, PIN change, etc. One can avail these services by calling at the following numbers: 1860-419-5555 1860-500-5555

Axis Bank Customer Care for Account Balance or Mini Statement

Call: 1800-419-5959 SMS BAL to 56161600 or +918691000002 to get your Balance Statement Call: 1800-419-6969 SMS MINI to 56161600 or +918691000002 to get your Mini Statement

Axis Bank Home Loan Customer Care

For any form of complaints and queries, contact 1860–419–5555 or 1860–500–5555. The services of Axis Bank home loan customer care are available across various countries.

Axis Bank Personal Loan Customer Care

Borrowers of Axis Bank personal loans can contact the toll-free numbers to get answers to their questions or resolution of issues by placing a call at the following numbers: 1860-419-5555 1860-500-5555 Customers outside India can call the following number for any help regarding Axis Bank personal loan: +91-22-67987700 It is worth noting that customer service for loan enquiries is available between 9 am and 9 pm on all days except Sundays and national holidays.

Axis Bank Customer Care Email ID

Department	Axis Bank Customer Care Email ID
General Bank Account Queries	customer.service@axisbank.com
Queries Related To Credit Cards	creditcards@axisbank.com
Loan Queries	loans@axisbank.com
Merchant Services	merchant.services@axisbank.com
NRI Customers	nri.services@axisbank.com

Corporate Office

Axis Bank Limited, ‘Axis House’, C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai – 400 025 +91-22-24252525/43252525 +91-22-24251800

Registered Office

Axis Bank Limited, ‘Trishul’, 3rd Floor, Opp. Samartheshwar Temple, Near Law Garden, Ellisbridge, Ahmedabad – 380 006 +91-79-66306161 +91-79-26409321

Company Secretary

Sandeep Poddar Axis Bank Limited, ‘Axis House’, C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai – 400 025 +91-22-24252525/43252525 +91-22-24251800 For Shareholders’ complaints pursuant to Regulation 6 of SEBI (Listing Obligations & Disclosure Requirements) Regulations, 2015 – the exclusive email ID is shareholders@axisbank.com

Axis Bank Grievance Redressal Forum

Mr. Anirudh Saxena
Nodal Officer, Grievance Redressal
Axis Bank Ltd. 5th Floor, “Gigaplex”
Plot No. I.T.5, MIDC, Airoli Knowledge Park
Airoli, Navi Mumbai – 400708

You can also email a scanned image of the form to nodal.officer@axisbank.com.

Here are the details of the nodal officers at regional offices under the Banking Ombudsman Scheme, 2006. You can contact them directly in case you are not satisfied with the solution offered by the Axis Bank customer care support.

Region	Nodal Officer Name & Address	Contact Number
Orissa	Mr. Ajit Kumar Tripathy Plot no.1, Ground Floor, Nandighosh Estates, Bapujinagar, Bhubaneswar – 751009	0674-2598912
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland & Tripura	Mr. Munindra Nath Bharali Administrative Office, Chibber, House, 3rd Floor, Guwahati – Assam 781 005	0361-2340029
Bihar and Jharkhand	Dr. Abhay Kumar Deepak 1st Floor, Pataliputra Colony Main Road Opposite Sai Mandir Patna – 800013	0612-2271222
Delhi, Haryana, Jammu and Kashmir and Ghaziabad District of Uttar Pradesh	S N. Bhattacharya Axis House, Plot No- 1-14, Tower T1, 5th Floor, Jaypee Greens Wish Town, Sector 128, Noida – 201304 ( UP)	0120 – 6210005
Rajasthan	Mr. Manoj Dikshit 1st Floor, Shanti Towers, Hawa Sadak, B-115, Civil Lines, Jaipur-302006	0141-4076752
Himachal Pradesh, Punjab, and Chandigarh	Mr. Rakesh Langar 2nd Floor, SCO – 369 & 370, Sector – 34 A, Chandigarh – 160022	0172-5037181
Uttarakhand and Uttar Pradesh (excluding Ghaziabad)	Mr. Tuhin Sarkar 1st Floor, U P Co-Operative Bank Building, 2, M G Marg, Hazratganj, Lucknow – 226001.	0522-4917202
Tamil Nadu, Pondicherry and Andaman Nicobar Islands	Mr. G. Raghavan 82, 3rd Floor, Dr. Radhakrishnan Salai, Mylapore, Chennai – 600004	044-28285966
Karnataka	Mr. S. Shankara No. 41, Sheshadri Road, Anand Rao Circle, Bangalore – 560 009	080-23000410
Andhra Pradesh	Mr. P. B. Kumar Abhinandan Towers, 6-3- 249/3, Road No 1, Banjara Hills, Hyderabad – 500034	040-27540060
Kerala and Lakshadweep	Mr. Sudheesh Menon 41/418, 5 Floor, Chicago Plaza, Rajaji Road, Ernakulam, Kochi – – 682 035	0484-4422089
Maharashtra and Goa	Mr. Alok Srivastava Mumbai Circle Office, 2nd Floor, Corporate Park II, Behind Swastik Park, Sion Trombay Road, Chembur East, Mumbai -400071	022-45051296
Gujarat, Dadra and Nagar Haveli & Daman and Diu	Mr. P Krishnamoorthy Shivalik – Ishan, 3rd Floor, Near C. N. Vidyalaya, Ambavadi, Ahmedabad – 380015	079 -40225140
Madhya Pradesh and Chhattisgarh	Mr. D. B. Kiran 2nd Floor, “The Infinity”, Near Hotel Tulsi Exotica, M.P.Nagar, Zone – II, Bhopal – 462011	0755 – 4097920

Axis Bank Principal Nodal Officer

If you are not satisfied with the solution or you don’t receive any response within 30 days of approaching the nodal officer, you can further escalate the issue to the principal nodal officer. The form is available on the official website of Axis Bank. You can either submit it online or take a print out, fill in the details and post it to the following address: Mr. Gururaja Rao Executive Vice President Axis Bank Limited, Corporate Office, 7th floor, Axis House, C-2, Wadia International Centre, P.B. Marg, Worli, Mumbai – 400 025 You can also contact at 022-022-24252525 / 24253754 / 24254213 / 24254240 or send an email at pno@axisbank.com. You will get a response within 10 working days.

FAQ

Read Also

Bandhan Bank Customer Care