Axis Bank Customer Care 24×7
Axis Bank is one of the leading private sector banks in India, providing a wide range of financial products and services to its customers. Axis Bank has a dedicated customer care department to address customer queries, and concerns, and provide assistance with various banking-related matters.
Axis Bank Customer Care can be contacted through multiple channels, including:
- Customer Care Toll-Free Numbers: Axis Bank has toll-free numbers that customers can call to seek assistance. The toll-free numbers vary depending on the location and the type of service required. These numbers are typically available 24/7 for customer support.
- Email Support: Customers can also reach out to Axis Bank’s customer care team by sending an email to the designated customer support email address. The bank typically provides an email address or a contact form on its official website for this purpose.
- Chat Support: Axis Bank may offer online chat support on its official website or mobile banking app. This allows customers to chat with a customer care representative in real time and get their queries resolved.
- Social Media: Axis Bank maintains a presence on various social media platforms like Twitter, Facebook, and LinkedIn. Customers can reach out to the bank’s official social media accounts and seek assistance through direct messages or public posts.
Axis Bank Customer Care 24×7 Toll-Free Number![Axis Bank Customer Care](https://odisanow.com/wp-content/uploads/2023/06/CE-22.jpg)
In case you need any information regarding Axis Bank’s products and services, the status of cheque issued or deposited, interest rates, ATM, internet banking, mobile banking or blocking lost/stolen ATM/credit card, then you can contact their 24/7 customer care centre at the following numbers: 1860-419-5555 1860-500-5555 Axis Bank provides customer service regarding agricultural and rural enquiries as well. It has set up a special customer service team to cater to this sector. One can call the Axis Bank Agri and Rural customer service team at: 1800-419-5577 |
NRI customers of Axis Bank can contact customer care by dialling the following numbers to get answers to their queries and speedy resolution of their issues:
Country | Axis Bank NRI Phone Banking Number |
USA | 1855 205 5577 |
Saudi Arabia | 800 850 0000 |
UK | 0808 178 5040 |
UAE | 8000 3570 3218 |
Singapore | 800 1206 355 |
Qatar | 00 800 100 348 |
Canada | 1855 436 0726 |
Bahrain | 800 11 300 |
Australia | 1800 153 861 |
Non-Toll-Free | +91 40 67174100 |
Axis Bank Customer Care for Debit Card ![Axis Bank Customer Care](https://odisanow.com/wp-content/uploads/2023/06/3-Ways-A-Debit-Card-Benefits-You.jpg)
One can contact the following number to report a lost Axis Bank debit card: 022-6798-7700 |
Axis Bank Customer Care for Credit Card
Customers of Axis Bank can contact the Axis Bank credit card customer care number to get instant services related to their credit cards such as credit card hotlisting, limit change, PIN change, etc. One can avail these services by calling at the following numbers: 1860-419-5555 1860-500-5555 |
Axis Bank Customer Care for Account Balance or Mini Statement
Call: 1800-419-5959 SMS BAL to 56161600 or +918691000002 to get your Balance Statement Call: 1800-419-6969 SMS MINI to 56161600 or +918691000002 to get your Mini Statement |
Axis Bank Home Loan Customer Care
For any form of complaints and queries, contact 1860–419–5555 or 1860–500–5555. The services of Axis Bank home loan customer care are available across various countries. |
Axis Bank Personal Loan Customer Care
Borrowers of Axis Bank personal loans can contact the toll-free numbers to get answers to their questions or resolution of issues by placing a call at the following numbers: 1860-419-5555 1860-500-5555 Customers outside India can call the following number for any help regarding Axis Bank personal loan: +91-22-67987700 It is worth noting that customer service for loan enquiries is available between 9 am and 9 pm on all days except Sundays and national holidays. |
Axis Bank Customer Care Email ID
Department | Axis Bank Customer Care Email ID |
General Bank Account Queries | customer.service@axisbank.com |
Queries Related To Credit Cards | creditcards@axisbank.com |
Loan Queries | loans@axisbank.com |
Merchant Services | merchant.services@axisbank.com |
NRI Customers | nri.services@axisbank.com |
Corporate Office
Axis Bank Limited, ‘Axis House’, C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai – 400 025 +91-22-24252525/43252525 +91-22-24251800 |
Registered Office
Axis Bank Limited, ‘Trishul’, 3rd Floor, Opp. Samartheshwar Temple, Near Law Garden, Ellisbridge, Ahmedabad – 380 006 +91-79-66306161 +91-79-26409321 |
Company Secretary
Sandeep Poddar Axis Bank Limited, ‘Axis House’, C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai – 400 025 +91-22-24252525/43252525 +91-22-24251800 For Shareholders’ complaints pursuant to Regulation 6 of SEBI (Listing Obligations & Disclosure Requirements) Regulations, 2015 – the exclusive email ID is shareholders@axisbank.com |
Axis Bank Grievance Redressal Forum
Mr. Anirudh Saxena
Nodal Officer, Grievance Redressal
Axis Bank Ltd. 5th Floor, “Gigaplex”
Plot No. I.T.5, MIDC, Airoli Knowledge Park
Airoli, Navi Mumbai – 400708
You can also email a scanned image of the form to nodal.officer@axisbank.com.
Here are the details of the nodal officers at regional offices under the Banking Ombudsman Scheme, 2006. You can contact them directly in case you are not satisfied with the solution offered by the Axis Bank customer care support.
Region | Nodal Officer Name & Address | Contact Number |
Orissa | Mr. Ajit Kumar Tripathy Plot no.1, Ground Floor, Nandighosh Estates, Bapujinagar, Bhubaneswar – 751009 | 0674-2598912 |
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland & Tripura | Mr. Munindra Nath Bharali Administrative Office, Chibber, House, 3rd Floor, Guwahati – Assam 781 005 | 0361-2340029 |
Bihar and Jharkhand | Dr. Abhay Kumar Deepak 1st Floor, Pataliputra Colony Main Road Opposite Sai Mandir Patna – 800013 | 0612-2271222 |
Delhi, Haryana, Jammu and Kashmir and Ghaziabad District of Uttar Pradesh | S N. Bhattacharya Axis House, Plot No- 1-14, Tower T1, 5th Floor, Jaypee Greens Wish Town, Sector 128, Noida – 201304 ( UP) | 0120 – 6210005 |
Rajasthan | Mr. Manoj Dikshit 1st Floor, Shanti Towers, Hawa Sadak, B-115, Civil Lines, Jaipur-302006 | 0141-4076752 |
Himachal Pradesh, Punjab, and Chandigarh | Mr. Rakesh Langar 2nd Floor, SCO – 369 & 370, Sector – 34 A, Chandigarh – 160022 | 0172-5037181 |
Uttarakhand and Uttar Pradesh (excluding Ghaziabad) | Mr. Tuhin Sarkar 1st Floor, U P Co-Operative Bank Building, 2, M G Marg, Hazratganj, Lucknow – 226001. | 0522-4917202 |
Tamil Nadu, Pondicherry and Andaman Nicobar Islands | Mr. G. Raghavan 82, 3rd Floor, Dr. Radhakrishnan Salai, Mylapore, Chennai – 600004 | 044-28285966 |
Karnataka | Mr. S. Shankara No. 41, Sheshadri Road, Anand Rao Circle, Bangalore – 560 009 | 080-23000410 |
Andhra Pradesh | Mr. P. B. Kumar Abhinandan Towers, 6-3- 249/3, Road No 1, Banjara Hills, Hyderabad – 500034 | 040-27540060 |
Kerala and Lakshadweep | Mr. Sudheesh Menon 41/418, 5 Floor, Chicago Plaza, Rajaji Road, Ernakulam, Kochi – – 682 035 | 0484-4422089 |
Maharashtra and Goa | Mr. Alok Srivastava Mumbai Circle Office, 2nd Floor, Corporate Park II, Behind Swastik Park, Sion Trombay Road, Chembur East, Mumbai -400071 | 022-45051296 |
Gujarat, Dadra and Nagar Haveli & Daman and Diu | Mr. P Krishnamoorthy Shivalik – Ishan, 3rd Floor, Near C. N. Vidyalaya, Ambavadi, Ahmedabad – 380015 | 079 -40225140 |
Madhya Pradesh and Chhattisgarh | Mr. D. B. Kiran 2nd Floor, “The Infinity”, Near Hotel Tulsi Exotica, M.P.Nagar, Zone – II, Bhopal – 462011 | 0755 – 4097920 |
Axis Bank Principal Nodal Officer
If you are not satisfied with the solution or you don’t receive any response within 30 days of approaching the nodal officer, you can further escalate the issue to the principal nodal officer. The form is available on the official website of Axis Bank. You can either submit it online or take a print out, fill in the details and post it to the following address: Mr. Gururaja Rao Executive Vice President Axis Bank Limited, Corporate Office, 7th floor, Axis House, C-2, Wadia International Centre, P.B. Marg, Worli, Mumbai – 400 025 You can also contact at 022-022-24252525 / 24253754 / 24254213 / 24254240 or send an email at pno@axisbank.com. You will get a response within 10 working days. |
FAQ
What is Axis direct charges?
Axis Direct charges 0.50% brokerage for equity delivery, 0.05% for Intraday & Futures, and Rs 10 per lot for options. Segment. Brokerage Charges. Equity Delivery. 0.50% (Each Leg)
What is my Axis Bank customer ID and password?
Your Customer ID is mentioned on the welcome letter and cheque book that is mailed to you post your account opening. You can also SMS CUSTID <account-number> to 56161600 from your registered mobile number to get your Customer ID*.