HDFC Customer Care 24×7
HDFC Bank is one of the leading banks in India, offering a wide range of banking and financial services to its customers. The bank provides various channels for customer support and assistance, including customer care helpline numbers, email support, and online chat options. Here’s some information about HDFC customer care:
| Customer Care Helpline Numbers: HDFC Bank has dedicated helpline numbers for different types of customer queries and services. These numbers can be used to get assistance related to banking products, credit cards, loans, and general inquiries. The customer care numbers are usually toll-free within India and are available 24/7. Email Support: Customers can also reach out to HDFC Bank’s customer support team via email. The official email address for general queries is support@hdfcbank.com. For credit card-related queries, the email address is customerservices.cards@hdfcbank.com. You can send an email with your query or concern and expect a response from the customer care team. Online Chat: HDFC Bank provides an online chat option on its website and mobile banking app. Customers can access the chat feature and interact with a customer support representative in real-time to resolve their queries or seek assistance. Grievance Redressal: If you have a complaint or grievance that has not been resolved satisfactorily, HDFC Bank has a well-defined grievance redressal process. You can escalate your issue through their official website or visit the nearest HDFC Bank branch to register your complaint. |
HDFC Customer Care Number
| 1800 202 6161 / 1860 267 6161 (Accessible across India) Customers traveling abroad can reach us at +9122 61606160 Get in touch with us for your Banking needs on our helpline number. Now you can get access to your Bank Accounts, Credit Cards, Loans, Demat Account services over the call. Phone numbers and email addresses mentioned here are the only Customer Care numbers of HDFC Bank, that you should use. Please do not use any other since these may put you at risk of fraud. Note – Charges may be applicable as per your tariff plan with your service provider |
HDFC Customer Care Number For Credit Card
| Customers of Imperia Account, Diners Black Credit Card, and Infinia Credit Card can reach us at our dedicated Customer Care Number +9122 61717606 |
HDFC Customer Care For Mutual Fund queries
| For queries related to Mutual funds, call on the below number |
HDFC Customer Care Complaints
For reporting a complaint without validating yourself, please call on our Toll-Free number(only for India) |
Write to HDFC Bank
Customers who are Indian residents can send a letter to the bank’s head office by mailing it to:
| Mailing Address | Manager,HDFC Bank Cards Division,P.O. BOX #8654,Thiruvanmiyur PO Chennai 600 041 |
| Courier Address | Manager,HDFC Bank Cards Division#8, Lattice Bridge Road, ThiruvanmiyurChennai – 600041 |
HDFC Customer Care ForNRI PhoneBanking Numbers
| Existing account holder queries (24×7) | |
| USA* | 855-999-6061 |
| Canada* | 855-999-6061 |
| Singapore* | 800-101-2850 |
| Kenya* | 0-800-721-740 |
| Other Countries* | 91-2267606161 / 91-2260006000 |
| * Kenya – For fixed networks, the toll-free number is accessible from Safaricom & Airtel. For mobile networks, the tollfree number is accessible from Safaricom, Airtel & Orange * All other countries – Local charges may apply. Kindly check with your service provider |
| NRI Account Opening assistance (Toll Free) | |
| USA* | 855-207-8106 |
| Canada* | 855-846-3731 |
| UK* | 800-756-2993 |
Write to HDFC Bank for NRI customers
Alternatively, you can send a letter to the following addresses:
| P.O. Box in the USA | Name: HDFC BANK LIMITED, Address Line1: 182-21 150th Avenue Address Line2: BOM 18214 City: Springfield Gardens State: NY Zip Code: 11413 Email: ALL_India_SnS@aramex.com |
| P.O. Box in the UAE | Name: HDFC BANK LIMITED Address Line1: Aramex Building ,184 Airport Road, Umm Ramool, POBOX 35962, Address Line2: BOM 18214, City: Dubai, State: Zip Code: 0, Email: ALL_India_SnS@aramex.com |
| P.O. Box in Canada | Name: HDFC BANK LIMITED, Address Line1: 5810 Ambler Drive, Unit 14 Address Line2: BOM 18214 City: Mississauga State: Ontario Zip Code: L4W4J5 Email: ALL_India_SnS@aramex.com |
| P.O. Box in Australia | Name: HDFC BANK LIMITED, Address Line1: AIC 56a Anzac St Address Line2: BOM 18214 City: Chullora State: NSW Zip Code: 2190 Email: ALL_India_SnS@aramex.com |
| P.O. Box in Germany | Name: HDFC Bank Limited Address Line1: Sovereign AIC Robert Koch Strasse 50, Geb. H Address Line2: BOM 18214 City: Mainz State: Hessen Zip Code: 55129 Email: ALL_India_SnS@aramex.com |
| P.O. Box in the U.K. | Name: HDFC BANK LIMITED Address Line1: Aramex UK, Galleymead Rd Colnbrook Address Line2: BOM 18214 City: Slough State: Berkshire Zip Code: SL3 0EN Email: ALL_India_SnS@aramex.com |
| P.O. Box in Singapore | Name: HDFC BANK LIMITED, Address Line1: AIC Department at 3 Changi South Street 1, #01-01 Address Line2: BOM 18214 City: Singapore State: Singapore Zip Code: 486795 Email: ALL_India_SnS@aramex.com |
HDFC Customer Care SMS Banking 
| HDFC Bank allows its account holders to SMS their queries by typing the query directly. There is no need to follow any SMS format for any query. The below-mentioned example will help you understand the service better. If the customer wants to know his/her account balance, the customer can simply send an SMS stating “What is my account balance” on the below-mentioned number. 7308080808 The customer can ask queries related to any of the banking products and the bank will provide the required answer on the registered mobile number. Account holders who have not registered their mobile number with the bank will not be able to avail this service. It is worth noting that no internet connection is required to avail this facility. |
HDFC Customer Care Online
| You can fill their online query/feedback form available on their official website. Choose the product/service, queries related to any type of query from the drop-down menu and follow the instructions. For Home Loan Queries: HDFC Home Loan Customer Care Number For Personal Loan Queries: HDFC Personal Loan Customer Care |
Grievance Redressal Officer
| If the resolution provided at Step 1 does not meet your expectation, you can approach our Grievance Redressal Officer through any of our access channels mentioned below. Please share the previous complaint number while accessing these channels Email Us Call us Write to us Register on the SCORES portal Mandatory details for filing complaints on SCORES Name, PAN, Address, Mobile Number, E-mail ID Benefits: Effective Communication Speedy redressal of the grievances Unresolved Complaints/Grievances SEBI has provided a link for Demat customers in case of any complaints/grievances. Click here Filing complaints on SEBI Complaint Redress System (SCORES) – Easy & Quick |
HDFC Customer Care For Merchants
Now you can raise requests pertaining to your POS terminal or Payment gateway by calling on a Single Number or mailing us at merchantsupport@hdfcbank.com Please keep your Terminal Identification Number (TID number) ready to access your account. Phone numbers and email addresses mentioned here are the only Customer Care numbers of HDFC Bank Merchant Services, which you should use. Please do not use any other since it may put you at risk of fraud. HDFC Bank Merchant Services customer care is available 24 hours on all days including Sundays and Holidays. Just call the customer care number in your Location. For Gujarat / Karnataka / Chennai / Delhi & NCR / Telangana / West Bengal / Mumbai / Maharashtra dial (STD) 60017000 For Punjab , Haryana, J&K / Coimbatore/ Kerala / Goa / Rajasthan / Andhra Pradesh/ Bihar & Jharkhand / Madhya Pradesh & Chhattisgarh / Uttar Pradesh & Uttaranchal / Odisha / dial (STD) 6001700 For North East dial 9333557000 Please refer the below table for more details. |
| Level 1 Support | |
| Region | Helpdesk No |
| Andhra Pradesh | 0891-6001700 |
| Bihar | 0657-6001700 |
| Chennai | 044-60017000 |
| Coimbatore | 0422-6001700 |
| Delhi & NCR | 011-60017000 |
| Goa | 0832-6001700 |
| Gujarat | 079-60017000 |
| Jharkhand | 0657-6001700 |
| Karnataka | 080-60017000 |
| Kerala | 0484-6001700 |
| Kolkata | 033-60017000 |
| Madhya Pradesh & Chattisgarh | 0731-6001700 |
| Maharashtra | 020-60017000 |
| Mumbai | 022-60017000 |
| North East | 9333557000 |
| Odisha | 0674-6001700 |
| Punjab , Haryana, J&K | 0172-6001700 |
| Rajasthan | 0141-6001700 |
| Telangana | 040-60017000 |
| Uttar Pradesh & Uttaranchal | 0562-6001700 |
| Level 2 Support | ||
| Region | Service Manager Email ID | |
| Andhra Pradesh | Kranthikumari.Adari@hdfcbank.com | |
| Bihar | arpita.banerjee1@hdfcbank.com | |
| Chennai | Kelliyamohan.Teenuhasan@hdfcbank.com / shankar.chakkaravarthy@hdfcbank.com | |
| Coimbatore | Kelliyamohan.Teenuhasan@hdfcbank.com / shankar.chakkaravarthy@hdfcbank.com | |
| Delhi & NCR | bharat.gupta1@hdfcbank.com | |
| Goa | durva.chopdekar@hdfcbank.com | |
| Gujarat | vini.yeole@hdfcbank.com | |
| Jharkhand | arpita.banerjee1@hdfcbank.com | |
| Karnataka | hampesh.dn@hdfcbank.com | |
| Kerala | Prabhu.d@hdfcbank.com | |
| Kolkata | Arnab.Ganguli@hdfcbank.com | |
| Madhya Pradesh & Chattisgarh | Srushti.Palande@hdfcbank.com | |
| Maharashtra | Shinil.Raj@hdfcbank.com | |
| Mumbai | sanchi.vijan@hdfcbank.com | |
| North East | arpita.banerjee1@hdfcbank.com | |
| Odisha | puspa.samal@hdfcbank.com | |
| Punjab | sunny.kumar13@hdfcbank.com | |
| Rajasthan | abhishek.sameria@hdfcbank.com | |
| Telangana | Ramya.Konduparthi@hdfcbank.com | |
| Uttar Pradesh & Uttaranchal | Mohammad.Ibrahim@hdfcbank.com | |
Organization:
 Official Website- hdfcbank.com |
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